Privacy Policy – Scassy
At Scassy, your trust means everything to us. We understand the importance of your personal information and are fully committed to protecting it. This Privacy Policy explains what data we collect, how we use it, how we safeguard it, and the choices you have regarding your information.
By using our website, services, and products, you agree to the terms of this Privacy Policy.
1. Information We Collect
When you interact with Scassy, we may collect the following types of information:
a) Personal Information
Full Name
Email Address
Phone Number
Billing and Shipping Address
b) Payment Information
Transaction details (processed securely via third-party gateways like Razorpay/PayU/Stripe)
We do not store your card numbers, CVV, or banking passwords on our servers.
c) Browsing & Device Information
IP address
Browser type, operating system, and device details
Pages you visit, duration of visits, and click behavior
d) Cookies & Tracking Technologies
We use cookies, beacons, and similar technologies to improve user experience, remember preferences, and analyze website traffic.
2. How We Use Your Information
Your information is used to:
Process and deliver your orders quickly and securely.
Communicate with you regarding order confirmations, delivery updates, and customer support.
Offer personalized recommendations, deals, and promotions (if opted-in).
Improve our website, services, and overall shopping experience.
Prevent fraudulent activities and ensure account security.
3. Data Sharing & Disclosure
We respect your privacy. Scassy does not sell, rent, or trade your information with unauthorized third parties. However, we may share your data under these limited circumstances:
Service Providers: Logistics partners, payment gateways, and IT service providers who help us fulfill your orders.
Legal Obligations: If required by law, government authorities, or to protect Scassy’s rights.
Business Transfers: In case of mergers, acquisitions, or restructuring, customer data may be transferred securely.
4. Data Protection & Security
All sensitive payment data is encrypted and handled only by PCI-DSS compliant gateways.
Our website uses SSL (Secure Socket Layer) encryption to protect data during transmission.
Access to customer information is restricted to authorized personnel only.
We regularly review our security practices to safeguard against unauthorized access, alteration, or misuse.
5. Cookies Policy
Cookies are small files stored on your device to improve your browsing experience.
Essential Cookies: Enable core functions like login, checkout, and cart management.
Performance Cookies: Help us analyze website usage and improve performance.
Marketing Cookies: Deliver personalized ads and recommendations.
You can choose to disable cookies in your browser settings, but some features of our website may not function properly.
6. Your Rights
As our valued customer, you have the right to:
Access: Request a copy of the personal data we hold about you.
Correction: Update or correct your details if they are inaccurate.
Deletion: Request deletion of your personal data, subject to legal and business requirements.
Opt-Out: Unsubscribe from promotional communications at any time.
Cookies Management: Adjust your browser settings to control or block cookies.
To exercise these rights, please contact us at help@scassy.in.
7. Data Retention
We retain your personal data only as long as necessary to fulfill orders, comply with legal obligations, resolve disputes, or enforce agreements.
Payment details are never stored on our servers.
8. Children’s Privacy
Scassy does not knowingly collect or process data from children under the age of 18. If we learn that we have inadvertently collected such data, we will delete it promptly.
9. Third-Party Links
Our website may contain links to third-party websites or services. Please note that we are not responsible for their privacy practices. We encourage you to read their privacy policies before providing personal information.
10. Changes to Privacy Policy
Scassy reserves the right to update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. Significant changes may also be communicated via email.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
Email: help@scassy.in
Phone/WhatsApp: +91 94093 665954